Frequently Asked Questions
Of course. I'm an end-to-end carbon neutral artist, and use green couriers like DHL GoGreen and Green Courier where available.
Yes, all Limited Edition prints come with a numbered Certificate of Authenticity featuring:
- Hologram Sticker
- My signanture (printed)
- Limited edition number
- Name, dimensions, and art details
The art prints are carefully placed into a sleeve and attached to a cardboard stiffener, to ensure they stay straight. Then they are inserted into an envelope for further protection. I guarantee they will arrive in perfect condition otherwise I will send you another print right away.
Our prints come from the UK and Germany, and the guide below will give you an idea of delivery time.
| Country | Delivery time in days |
| UK | 1-2 |
| Germany | 1-3 |
| France | 2-5 |
| Netherlands | 2-3 |
| Italy | 2-5 |
| Spain | 2-4 |
| Australia | 5-10 |
| USA & Canada | 5-10 |
Art is a deeply personal choice, and I want my clients to have the best experience when shopping. If you’re not happy with your artwork for whatever reason, I will offer you a refund within 14 days, no questions asked (other than to understand why so I can continue to improve). Please contact us at stocksbystefan@gmail.com
In general, all of paper are archival-quality, fit for museum display and will last you many decades when properly kept. For photographic images I use C-Type and Giclée prints for everything else like paintings, drawings, and digital art.
- C-Type: Fuji - Matt/Gloss/Flex
- Giclée: Hahnemühle - German Etching/Photo Rag/Bamboo/Pearl
I use only use the latest generation fine resolution inkjet printers, with better chemistry pigment inks. The printers are calibrated daily, sometimes even more to keep them inside tight tolerances.